Document Specialist

Full Time | Chicago, IL


The Document Specialist performs work related to AHPS’ collateral documents. The incumbent must have an in-depth knowledge of multi-state regulations, laws, rules, and requirements pertaining to titles. The role requires considerable judgment and independent discretion in monitoring files to preserve and protect against losses to the company.


  • Assists with the management of collateral files
  • Coordinates receipt of intervening documents
  • Monitor and ensure accuracy during the drafting, execution and recording of assignments
  • Upload and index documents in digital imaging system from various sources
  • Research the chain of title to identify any deficiencies and offer solutions to cure
  • Ensure time frames and deadlines are met by monitoring Foreclosure and Bankruptcy milestones
  • Analyze the lien release portfolio to ensure timeliness and compliance
  • Manage the MERS process for accuracy throughout the life cycle
  • Review missing document reporting and remediate any defects
  • Submit documentation for recording with various counties across multiple states
  • Researches title matters and coordinates resolution when necessary
  • Responds to requests for documents and data between attorneys, servicers and investors
  • Prepares monthly reports for use by management as needed


  • Knowledge of real estate
  • Organization and Time Management
  • Detail Oriented and ability to work with large volumes of data
  • Communication and Interpersonal Competency
  • Ethical Conduct
  • Computer and Office Suite Proficiency
  • Collaboration and Teamwork
  • Problem Solving Capabilities


  • 5+ years property preservation experience in a residential loan servicing or default loan servicing department
  • Strong oral and written communication skills
  • Demonstrated critical thinking skills
  • Detail-oriented with superior organizational and time management skills
  • Self-starter; takes initiative within role and responsibilities
  • Excellent customer service skills
  • Intermediate to advanced technology skills including Excel
  • Proactive in identifying ways to improve service and support
  • Ability to be a team player by working closely with Servicing Manager and loan servicing staff


  • 5+ years prior extensive experience in residential mortgage document preparation and closings
  • Knowledge of with residential real estate documentation
  • Prior experience with foreclosures, bankruptcy, delinquent loans, deed in lieu and actions related to delinquent residential real estate loans


  • Full time position – regular office hours Monday to Friday, typically 8:00am to 5:00pm (aka, “core hours”) with flexibility on start & end times. Employee must be available during the core hours and will work over a continuous 9-hour timeframe day, with one-hour break for lunch

AAP/EEO Statement

  • AHP Servicing LLC is an Equal Opportunity Employer
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.