Investor Reporting Analyst

Full Time | Chicago, IL


The Investor Reporting Analyst is responsible for the preparation and review of all servicing investor reports. This position works closely with both the Accounting and Servicing Departments to provide accurate and timely reporting to investors, as well as to research and resolve any potential discrepancies. The Investor Reporting Analyst will also be involved in the quality control process and ensuring that industry best practices are being utilized in the servicing of investor loans. The Investor Reporting Analyst exercises considerable independent judgment and can effectively manage multiple priorities autonomouslyWe will train the right candidate who has strong Excel skills.

Job Requirements

  • Reconcile actual activity to reported activity
  • Prepare monthly reports and prepare remittances for all servicing clients
  • Reconcile advance position and collect from investor through remittance process
  • Calculate fees due to Company based upon the fee schedules within the client contracts
  • Process monthly interest loss from payoffs and curtailments and guaranty fees charged by the Investor if necessary
  • Assist bank reconciliation staff with balancing of custodial accounts
  • Monitor P&I custodial accounts to ensure that no overdrafts occur
  • Establish and manage effective relations with the Investors’ reporting and remitting counterparts
  • Continually assess and improve reporting functionality of the Company’s loan servicing software
  • Work to automate reporting and identify potential efficiencies
  • Manage regulatory reporting requirements related to loan servicing
  • Prepare weekly and monthly management reports, including KPIs, KRIs, and portfolio statistics
  • Identify and recommend improvements to policies and procedures related to reporting process

Role Requirements

  • Business Acumen
  • Ethical Conduct
  • Communication and Interpersonal Competency
  • Collaboration and Teamwork
  • Customer Focused
  • Data and Problem Solving Analytics
  • Organization and Time Management
  • Proficient in use of sales and office software
  • Advanced abilities with Microsoft Excel


  • Bachelor’s degree
  • Advanced skills in Excel and data reporting
  • Exhibits excellent communication skills
  • Exhibits kind, personable manner and excellent customer service skills
  • Ability to prioritize tasks and manage time in fast-paced environment; quick thinker
  • Self-starter; takes initiative within role and responsibilities
  • Able to work independently
  • Professional in demeanor and in interactions with others
  • Ability to stay very organized and follow a developed process
  • Extremely detailed-oriented and able to juggle many projects at one time
  • Proficient with Office Suite
  • Ability to be a team player and collaborate effectively

Expected Hours

  • Full time position with regular office hours Monday through Friday, typically 8:30 to 5:00 with flexibility on start and end times allowed

Physical Demands

  • This is largely a sedentary role, with general requirements that would entail the ability to lift files, open file cabinets, bend, stand, and stoop

AHP Servicing LLC participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.